INTRODUCTION TO UMOBILITY

UMobility is a fixed mobile convergence solution, providing comprehensive coverage and reduced costs.

Customer Login

This is the portal for existing customers.

Customer Portal

Productivity

uMobility is a low cost solution that delivers substantial benefits throughout an organisation.

It provides mobility for staff which will help improve customer service, increase productivity and deliver cost savings and will revolutionise a company’s approach to managing its calls made by cellular phone users.

uMobility Benefits

There are many benefits in choosing Telecom Yorkshire as your telecoms supplier. Here are some:

  • Take your office phone everywhere - users benefit from uMobility

    With uMobility a cellular phone becomes an extension of the company's phone system no matter where it is used.

  • Unlock productivity and cost savings - businesses benefit from uMobility

    uMobility is a low cost solution that delivers substantial benefits throughout an organisation. It provides mobility for users which will help improve customer service, increase productivity and deliver cost savings and will revolutionise a company's approach to managing its calls by cellular phone users.

  • Add it to your phone system - lever your investment

    uMobility is a low cost solution which adds value to an existing telephony investment. It will benefit any organisation, large or small.

uMobility Productivity


Reduce your mobile phone bill

Because uMobility seamlessly hands over calls between a mobile network and a WiFi network the mobile call minutes bill can be dramatically reduced.

 

Business tariff rates

With uMobility calls that otherwise would have been made via the mobile network are routed through the company’s phone system and will therefore be costed at any business tariff the company has in place rather than the cellular phone call charge rate

 

Reduce roaming charges

A business does not need to be concerned about employees using their cellular phones abroad because of the high charges calls will incur. With uMobility deployed, businesses can eliminate international roaming charges.

 

Call management

uMobility treats calls made by mobile users as if they were made from the office. This means that mobile phone calls can be captured by the existing call reporting, and call logging applications.

 

Call recording solution

With uMobility phones calls can be recorded for compliance or training purposes using the company’s central call recording solution just like the calls made and received on the fixed line extensions.

 

Business efficiency

Employees can transfer calls, use extension to extension dialing as well as any presence and line busy features to see if the uMobility user is available to take the call. All this saves time for the busy employee.

 

Single number reach

uMobility users are contactable with a single number at all times. This saves time and money for colleagues and customers who no longer need to try multiple numbers to reach the uMobility user.

 

Global solution local benefit

uMobility gives employees the freedom to move around the organisation helping improve customer service, increase productivity and keep employees safe.

 

Talkswitch

TalkSwitch is a hybrid PBX that works with standard analogue and IP telephone sets.

Wave

Vertical Wave is a business phone system which offers reliabilty and scalability.

Polycom

KIRK wireless solutions are manufactured by Polycom, the world's leading provider of unified comms.